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Content Source: Oztix| Our annual dinner is once again on the horizon. This night is always exceptional for the connection and camaraderie vibe in the room and the business inspiration flowing from our guest speaker who, this year, is Mark Shaw from Shaw Thing CX. Mark is an expert is Customer Experience (CX) and has lifted businesses from the doldrums into stardom by focussing the whole team from the top down, that buy into a CX culture. CUSTOMER EXPERIENCE: THE SECRET SAUCE SERVICE CAN'T DELIVER Customer service is good manners. Customer experience is good business. In this energising and fun mini-masterclass, youll learn why CX is the competitive edge that creates loyalty, word-of-mouth, and revenue growth. Well cover five actions you can put into play right now, share examples of the little details that get people talking, and show how CX pays off in real dollars When: Wednesday 22nd October Times: 5.30pm for a 6.00pm sit down & start Venue: Buderim Tavern Address: 81 Burnett Street, Buderim Members: $55, Non Members: $60 includes a two course dinner. |